Orders are processed Monday through Friday, excluding holidays. Please allow up to 3 business days for all order processing (excludes online exclusives, sales, and pre-orders) and 4-6 business days to receive shipment for all regular ground shipping depending on locations.Processing times are applicable to all shipping options. All orders are subject to availability due to items being fulfilled from multiple locations. If unable to fulfill an order, you will be contacted with 5 business days. 

SCHUTZ does not ship to PO BOX or PSC BOX.

**Please Note: We are not responsible for any third party shipping delays**

  • Packages do not require signature upon delivery. Kindly make proper arrangements for packages to be received. 
  • Any damages, losses, etc., caused by third parties, SCHUTZ will not be accountable or held liable.
  • We ship to most destinations around the world! Please select '' International delivery" at checkout.
  • International shipping rates are calculated at check-out according to your location and does not include the destination country taxes.

STORE PICK-UP- request by contacting SCHUTZ Online Customer Service at 646-561-3550

  • Email notifications will be sent when orders are are ready for pick-up at our Madison Avenue store in New York.
  • Please note that orders must be picked up in 1 week or they will be cancelled.
  • For pick-ups please provide a valid Photo I.D.- Orders will not be released without valid I.D. (no exceptions)


  • International shipping charges are calculated at check-out according to your location and does not include the destination's country taxes and fees. SCHUTZ is not responsible for any duties and fees or any outside charges processed at international destinations including returned orders.
  • SCHUTZ only ships to the designated countries stated when checkout or in your cart. Contact customer service for questions or shipping to specific destinations.
  • International orders are considered to be final sale and cannot be granted a refund nor be processed for exchanges.
  • For further Inquiries on your international order feel free to contact our customer service at